Question 1

Can you read my chats?

Accepted Answer

No — we don't read your chats. Your conversations are encrypted at rest with a per-user key, and access is limited to the authenticated request path and a few audited, automated steps such as moderation and titling. Our staff see account metadata, never your chat content, and your chats are never used to train any model.

Question 2

What is Ask Tone?

Accepted Answer

Ask Tone sends one question to several AI models at once and returns their answers side-by-side, or synthesized into a single best answer that leads with where the models agree and names where they diverge. It is your AI board of advisors in one place.

Question 3

Which models can I use?

Accepted Answer

You pick a board of up to two or three models — frontier models like Claude, GPT, and Gemini, plus several capable standard and budget options. The available models are managed at runtime, so the lineup can change over time.

Question 4

How does pricing work?

Accepted Answer

Access is paid and usage is measured in credits. Each request costs a set number of credits depending on the mode and the models you choose. Subscription credits reset each billing period, and any top-up credits you buy do not expire. We never show token counts.

Question 5

What is Council mode?

Accepted Answer

Council is a Pro deliberation: five specialist voices each weigh in from a different angle, then a Chairman reconciles them into a decision-ready answer — what to do first, what to do next, and what to defer.

Question 6

Is there a Code workspace?

Accepted Answer

Yes. The Code workspace applies the same multi-model approach to code, with a specialist Code Council and an in-browser sandbox to run Python or JavaScript snippets. You can upload source files for context.

Question 7

Can I use Ask Tone with a team?

Accepted Answer

Yes. A Team workspace gives your members a shared space and a pooled credit budget, billed per seat. A Team workspace is a separate purchase from a personal plan, and the two credit pools never mix.

Question 8

Can I get a refund?

Accepted Answer

New subscriptions are covered by a seven-day money-back guarantee. Top-up purchases are non-refundable. You are charged for completed work only, and the credits for any model that fails during a request are refunded automatically.

Questions, answered.